Ben, thank you for this thorough and thoughtful review of the report you received. I am one of the ones in the thick of creating these reports and trying to make them more useful. Your suggestions for how to make the measures more patient-centered and focused on longer term functional outcomes makes a lot of sense. If you know of ways to get that from claims data, I would be very interested.

Looking forward to part two of your musings. We need more clinicians like you who are trying to improve the measurement process, rather than rejecting it outright.

Thank you!

- Michael van Duren, MD, MBA

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Thank you for your comment. I'm by no means an expert, but I do not think patient-centered metrics are reflected in claims data. Perhaps through Press-Ganey scores or HCAHPS -- but these are more hospital focused. I plan on sharing some thoughts on ways to improve the measurement process in Part Two. Stay tuned!

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